Create records
Create Salesforce records.
Build the
easy-to-use.
Build AI agents intuitively, automate every Salesforce task and reclaim time for outcomes that matter.
What is Igness BRAIN?
Take Salesforce
evenfurther.
Salesforce isn't just data entry anymore. With Igness BRAIN you can build AI agents through surprisingly simple interactions. The AI creates records, searches the web, generates documents and more — turning your CRM into an AI workstation.
Pillar 1
Build
AI agents
Reach for the right tool at the right time
Give your agent capabilities
Combine the eight built-in capabilities into a single prompt and your own agent is ready to go.
Build it and
see it in action.
Watch how the agent responds in real time as you build.
Discover anytime
Agent Gallery
Pick from over ten ready-made agent templates.
ABILITIES
Capabilities you can give
your agent
Update records
Update Salesforce records by ID.
Search records
Search Salesforce records by full text or filtered queries.
Invoke flows
Call autolaunched flows — and integrate with other systems via APIs.
Generate documents
Export Word, Excel, PowerPoint, and PDF documents.
Generate canvases
Output HTML and SVG visuals.
Generate images
Image generation powered by GPT Image 1.
Call other agents
Invoke other BRAIN agents you've built.
Pillar 2
Use
AI agents
Embed it anywhere
Conversational components for your AI agents
Embed the chat component in record pages, the utility bar, community sites — anywhere in Salesforce.
Create slides and diagrams
with the canvas
The canvas can produce documents and diagrams, not just text. Share what you've created with one click.
Auto-trigger from flows
and let AI work in the background
Trigger agents from flows so that record creates and updates kick off background AI work.
AGENTS
AI agents you can build
with Igness BRAIN
FEATURE
Feature
highlights
Agent Studio
Build agents through a surprisingly intuitive drag-and-drop experience.
Library
Share and version-control agents across your organization.
Agent Gallery
Ready-to-use agent templates available immediately after you sign up.
Versioning
Save and roll back agent versions any time.
History & usage reports
Share agent usage across the org.
Workflow automation
Trigger agents from flows to run AI work without users noticing.
Chat surface
Drop the Lightning component into any screen.
Canvas sharing
Build HTML or SVG outputs and share them outside the org with a password.
About Igness BRAIN
Learn more
See Igness BRAIN in action. Reach out any time for a guided walkthrough.
Frequently Asked Questions
About Igness BRAIN
Learn more
See Igness BRAIN in action. Reach out any time for a guided walkthrough.
The Igness BRAIN product brochure
Covers Agent Studio, capability design, embedding patterns, and real-world usage. Start here and we'll dive into the details in a demo.