This English version is provided for reference only. The authoritative version of this disclosure is the Japanese original.
The following is disclosed for Blaze pursuant to Article 11 of Japan's Specified Commercial Transactions Act (Advertising for Mail Order Sales).
Legal entity
Igness, Inc.
Responsible manager
Takuma Ogura
Address
Yokohama, Kanagawa, Japan
Telephone
050-3623-3977
Website
Inquiry form
Service fees
Fees depend on your contract.
Pricing plans
See the Blaze product page. Prices shown there are exclusive of consumption tax and any other taxes.
Other fees required besides service fees
Communication charges may apply for email and data transmission.
Fees besides product price
Bank transfer fees when paying by wire transfer.
Service delivery and timing
Blaze is delivered as an online service. Access becomes available immediately after signing up.
Payment timing and method
- Credit card: determined by your agreement with the credit card issuer.
- Invoice: determined by the terms of your service order.
Returns, exchanges, cancellations
Due to the nature of the service, we do not accept returns, exchanges, or cancellations at the customer's request.
System requirements
Please refer to the recommended system requirements page we provide separately.
Cancellation terms
You can cancel at any time during service use. To cancel, please follow the procedure in our account management screen.
After cancellation is complete, you can continue to use the service until the end of your current contract period, after which service will be suspended.
Even if you cancel mid-contract, fees paid are non-refundable and no pro-rata refund will be issued.
If payment is not made, we will notify you. If payment remains outstanding for more than one month after invoicing, service access will be suspended automatically (data is retained for a certain period).
Special conditions
This is not a service to which the cooling-off period under the Specified Commercial Transactions Act applies.