Case Studies

Turning inexperience into strength — how Surpass balanced Salesforce reskilling and productivity gains with Blaze
With many young members and reskilling graduates on the team, Surpass adopted Blaze to take on org research, deployments, and data work — cutting requests that used to take one to two weeks down to two or three hours, and balancing reskilling with productivity gains.

Bringing the excitement kids experience to their parents, too — redesigning the customer experience with LINE × Salesforce
Facing declining email open rates and a disconnect between LINE and Salesforce, Life is Tech adopted LAMP to deliver personalized messages that bring kids' experiences to their parents — lifting the repeat rate from summer camp to winter camp.

Solving two long-stuck problems during a wait at the airport — how a non-engineer self-built Salesforce with Blaze
With zero engineering resources, Rhizome used Blaze to build out Salesforce — implementing during the spare moments of an airport wait and completing builds that handled complex operations. We asked about the reality of putting Blaze to work.

From a one-hour valuation to five minutes — JUNIOR reinvents luxury watch buy-back with AI
JUNIOR Inc. transformed luxury watch valuations that once relied on veteran buyers' intuition using LAMP and BRAIN — unifying LINE and Salesforce end to end and pairing 20,000+ in-house records with AI analysis to cut a one-hour valuation to five minutes.

Breaking through development capacity limits with AI — LegalOn Technologies' playbook for "standardizing" Salesforce management with Blaze
As the organization scaled, LegalOn Technologies hit a wall around key-person dependency and inconsistent development processes. The company adopted the AI agent Blaze — and built a reproducible, less person-dependent organization. We spoke with Shimoda and Kataoka from the Business Operations Section about the journey.