LegalOn Technologies Inc.
Business Operations Section / Senior Manager Ryota Shimoda Business Operations Section Shogo Kataoka
As the organization expanded, the company faced challenges of eliminating dependency on individuals and standardizing the development process. They introduced the AI agent 'Blaze'. We spoke with Mr. Shimoda and Mr. Kataoka from the Business Operations Section about how they built a 'replicable organization not reliant on individuals.'
POINT
Transforming into an organization with reproducibility that doesn't depend on individuals
Achieving a level of Salesforce resolution that generic AI cannot reach
Shifting newly available resources from 'maintenance' to 'offense'
About LegalOn Technologies
ーPlease tell us about your company's business.
Mr. Shimoda: Our company is a legal tech firm that plans, develops, and provides business support solutions combining AI and legal expertise. We have been implemented in over 7,500 companies globally as of the end of September 2025, and our business is currently expanding.
We belong to an organization called the Business Operations Section, where we mainly handle the maintenance, management, and development of tools used by Salesforce and our sales and marketing teams. The section consists of teams primarily responsible for development and a planning team that handles requirements organization and operational design, working on development centered around Salesforce while responding to consultations from various teams.
Aiming for a resource-sustainable organization utilizing AI without human dependency
ーWhat led you to implement
