Use cases by industry
Schools
Prospective students, handled on the event booking record
- 1Students add you from a QR code handed out at high schools. The source is recorded and an info card goes out.
- 2Brochure requests from the rich menu form become leads.
- 3Booking a trial class creates an event booking and sends a confirmation card.
- 4AI answers tuition questions at night, and staff pick up the next morning.
Recruiting
Candidates, handled on the selection record
- 1Candidates add you from QR codes on job sites and at fairs, with the source recorded.
- 2Confirmed interview dates go out on LINE from the selection record.
- 3Recruiters reply with AI suggestions while viewing the conversation on the selection page.
- 4Agentforce answers “Where am I in the process?” and turns meeting requests into tasks for the recruiter.
Auto repair
From inspection reminders to job-done reports
- 1Pick vehicles due for inspection with a report and send reminders.
- 2View photos of damage on the service order page and reply with an estimate.
- 3Send a job-done report when the work is finished.
- 4Agentforce takes booking requests at night, creating a service order and a task for staff.
Buy-back and resale
LINE appraisals from a few photos
- 1Customers add you from an ad, then tap “Get a LINE appraisal” on the info card.
- 2Staff view the photos on the appraisal page and reply with an estimate.
- 3Send the estimate and invite customers to order a shipping kit.
- 4Customers with many items can request a home visit through a form.
Car rental
Booking checks and changes on LINE
- 1Take requests to add a child seat to airport bookings on LINE.
- 2Reply while viewing the conversation on the booking record.
- 3Questions such as return time changes stay flagged until answered.
- 4Answer quickly with AI reply suggestions.
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