Igness LAMP
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Agentforce integration

Answer LINE inquiries
with Agentforce

Features and pricingDownload the brochure

Build the agent
in Agentforce Builder

Build the agent's instructions and actions right in Agentforce Builder. The same agent answers on LINE.

Connect it to
LAMP auto-replies

Choose Agentforce as the response type in a LAMP auto-reply, and that agent answers inquiries on LINE.

Use LINE conversations
in Prompt Builder

With the Agentforce extension package, Prompt Builder templates can reference LINE conversation history. It includes a template for drafting replies.

More than
just answers

The agent searches, creates and updates Salesforce records and runs flows. In the vocational school demo, it checks the student's own booking, answers, and creates a task for Admissions.

Run your LINE Official Account
inside Salesforce

Download the brochure

Igness LAMP features

1:1 messagingReply on LINE from your work screens AI reply suggestionsEdit replies AI suggests and send them Lead and contact linkingLink LINE friends to leads and contacts

All features

Salesforce, Agentforce, Data 360 and AgentExchange are trademarks of Salesforce, Inc. LINE is a trademark or registered trademark of LY Corporation.