Igness LAMP
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Lead and contact linking

Link LINE friends
to leads and contacts

Features and pricingDownload the brochure

Friend records
are created for you

A friend record is created in Salesforce when someone adds you or sends a message. Link it to a lead or contact, and each page shows the other.

Use LINE friends
in reports and flows

Build reports such as “people with a given opportunity who are LINE friends.” Flows that start from leads or contacts can send LINE messages too.

Bring in
your existing friends

If your LINE Official Account is verified, you can import the friends you had before LAMP into Salesforce in one go. Official accounts for each campus or store can connect to a single Salesforce org.

Run your LINE Official Account
inside Salesforce

Download the brochure

Igness LAMP features

Case integrationManage LINE inquiries as cases Record linkingLink every message to a record FormsForms answered on LINE become records Webhook forwarding (add-on)Forward LINE notifications to other systems

All features

Salesforce, Agentforce, Data 360 and AgentExchange are trademarks of Salesforce, Inc. LINE is a trademark or registered trademark of LY Corporation.