Igness LAMP
Start for free

1:1 messaging

Reply on LINE
from work screens

Features and pricingDownload the brochure

Reply from
your work screens

Reply on LINE from lead, case and other record pages while you see the customer's details.

Your team picks up
flagged conversations

Conversations the auto-reply couldn't finish, or that need a person to check, are flagged. Your team reads the conversation and replies right there.

Group chats
and PDFs too

Reply from Salesforce in group chats your official account belongs to. PDFs arrive as links only the recipient can open, with an optional expiry. You can also get a Slack alert when a message comes in.

Run your LINE Official Account
inside Salesforce

Download the brochure

Igness LAMP features

Agentforce integrationAnswer LINE inquiries with Agentforce AI reply suggestionsEdit replies AI suggests and send them Lead and contact linkingLink LINE friends to leads and contacts

All features

Salesforce, Agentforce, Data 360 and AgentExchange are trademarks of Salesforce, Inc. LINE is a trademark or registered trademark of LY Corporation.